ar999com Privacy Policy — Your Data, Your Rights

At ar999com, protecting the personal information of our Pakistani players is something we take seriously. This Privacy Policy explains exactly what data we collect, how we use it, who we share it with, and what rights you have over your own information. We have kept the language plain so it is easy to follow.

Last updated: January 2026

Six Ways ar999com Protects Your Privacy

These cards highlight the most important aspects of how ar999com handles your personal information. The full policy details are in the sections below.

Data Collected Only When Needed

ar999com only collects personal information that is genuinely necessary to operate your account, process PKR transactions and deliver the services you sign up for. We do not collect data speculatively or for purposes unrelated to the platform.

Encrypted Storage and Transmission

All personal data and financial information stored by ar999com is protected using industry-standard encryption. Data transmitted between your device and our servers is encrypted in transit, keeping your account details and PKR transaction records secure.

No Sale of Personal Data

ar999com does not sell, rent or trade your personal information to third-party advertisers or data brokers. Your name, contact details, account activity and payment history are not shared for commercial purposes outside of the platform's operational requirements.

Payment Data Handled Securely

Deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and mobile wallets are processed through secure payment channels. ar999com does not store full payment credentials on its servers — sensitive financial data is handled by the respective payment processors.

You Control Your Data

Registered players have the right to access, correct and request deletion of their personal data. If you want to know exactly what information ar999com holds about you, or you want to update incorrect details, our support team can assist you directly.

Limited Internal Access

Access to player personal data within the ar999com team is restricted to staff who genuinely need it to perform their role — support, verification and payments. Data is not accessible to the full organisation and access logs are maintained to track usage.

Your privacy matters to us. This policy applies to all users of the ar999com platform including the website at ar999com.org and the ar999com mobile app available via the Download page. By using the platform you confirm that you have read and understood this Privacy Policy.

1Who We Are

ar999com operates an online gaming and sports betting platform at ar999com.org, designed specifically for adult players in Pakistan. The platform offers Sports Betting — including Cricket, PSL, T20 and Football — alongside Live Casino, Casino Slots, Fish Games and a VIP Programme. All services are provided in PKR and are accessible via web browser and the ar999com mobile app.

For the purposes of this Privacy Policy, "ar999com", "we", "us" and "our" refer to the operators of the ar999com platform. "You" and "your" refer to any individual who visits, registers on or uses the ar999com platform in any capacity.

This Privacy Policy governs the collection, storage, use and sharing of personal information obtained through your use of ar999com. It should be read alongside the Terms and Conditions and Responsible Gaming guidelines, which form part of the overall agreement with players.

2Data We Collect

ar999com collects personal information in several ways — through the account registration process, through your ongoing use of the platform, and in some cases automatically through your device and browser. Below is a breakdown of the categories of data we collect.

2.1 Registration and Account Data

When you create an ar999com account, we collect the following information:

  • Full name as it appears on your identity documents
  • Date of birth (to verify the 18+ age requirement)
  • Email address
  • Mobile phone number
  • Username and encrypted password
  • Country of residence (Pakistan)

2.2 Identity Verification Data

For withdrawal requests and account security purposes, ar999com may request copies of identity documents such as your National Identity Card (CNIC) or passport. These documents are used solely to verify your identity and comply with anti-fraud obligations. They are handled with strict access controls and are not shared beyond the verification process.

2.3 Transaction and Financial Data

Every PKR deposit and withdrawal processed through your ar999com account is recorded. This includes the transaction amount, date and time, payment method used (JazzCash, Easypaisa, Raast, bank transfer or mobile wallet), and transaction status. We do not store your full JazzCash or Easypaisa account credentials — payment processing is handled by the respective providers.

2.4 Gaming Activity Data

We record your activity on the platform including games played, bets placed, wagers on sports markets (Cricket, PSL, Football, Esports), session durations, bet amounts and outcomes. This data is used to deliver the service, calculate winnings, manage bonuses and monitor for responsible gaming concerns.

2.5 Device and Technical Data

When you access ar999com via browser or the mobile app, we automatically collect certain technical information including your IP address, device type and model, operating system, browser type and version, screen resolution, and general location derived from your IP address. This data is used for security, fraud prevention and platform optimisation.

2.6 Customer Support Communications

If you contact ar999com's support team via live chat or email, we retain records of those conversations. This helps us track the resolution of issues, improve support quality and refer back to past interactions if a related query arises later.

3How We Use Your Data

The personal information ar999com collects is used for the following purposes:

Purpose Data Used
Account creation and management Name, email, phone, date of birth, username
Processing PKR deposits and withdrawals Transaction records, payment method details, CNIC for verification
Delivering games and sports betting Account data, gaming activity, session data
Bonus and VIP programme management Gaming activity, deposit history, account tier
Fraud prevention and security monitoring IP address, device data, transaction patterns, login history
Responsible gaming monitoring Session durations, betting patterns, deposit frequency
Customer support Account data, communication records
Platform improvement and analytics Aggregated and anonymised usage data
Promotional communications (with consent) Email address, preferences

ar999com does not use your personal data for automated decision-making that produces significant legal effects without human review. If you believe an automated system has affected your account incorrectly, you may contact support to request a manual review.

4Legal Basis for Processing

ar999com processes your personal data on the following bases:

  • Contract performance: Processing your account registration, deposits, withdrawals and gaming activity is necessary to fulfil the agreement between you and ar999com.
  • Legitimate interests: Fraud prevention, security monitoring, platform improvement and responsible gaming monitoring are carried out in the legitimate interests of ar999com and its player community.
  • Legal obligations: Identity verification for large withdrawals and cooperation with law enforcement or anti-fraud bodies where required.
  • Consent: Sending promotional emails or push notifications where you have opted in to receive such communications. You may withdraw this consent at any time.

5Payment Data and Financial Transactions

All PKR financial transactions on ar999com — whether deposits via JazzCash, Easypaisa, Raast, bank transfer or mobile wallet, or withdrawals to those same channels — are processed through the respective payment provider's secure systems. ar999com maintains records of transaction amounts, dates, methods and statuses for account management, dispute resolution and anti-fraud purposes.

ar999com does not store your complete JazzCash PIN, Easypaisa wallet password or bank account login credentials. These are handled exclusively by the relevant payment providers. If you have concerns about the security of a specific payment channel, please refer to that provider's own security guidelines.

Fraud prevention notice: ar999com monitors transaction patterns to detect unusual activity. If your account triggers a security flag — such as multiple large withdrawals in a short period or logins from unrecognised devices — we may temporarily restrict your account and request verification before processing further transactions. This is to protect you.

6Cookies and Tracking Technologies

ar999com uses cookies and similar tracking technologies on the website and mobile app. Cookies are small text files stored on your device that help the platform function correctly and improve your experience.

6.1 Types of Cookies Used

  • Essential cookies: Required for the platform to function. These handle session management, login state and security tokens. They cannot be disabled without breaking core functionality.
  • Analytics cookies: Used to understand how players navigate the platform — which pages are visited most, where users drop off and how different features are used. This data is aggregated and anonymised.
  • Preference cookies: Store your language settings, preferred game categories and other personalisation choices so they persist across sessions.
  • Security cookies: Help detect and prevent fraudulent login attempts, account takeovers and bot activity.

6.2 Managing Cookies

You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling essential cookies will affect your ability to log in and use the platform. The ar999com mobile app also uses local storage and device identifiers for session management and fraud prevention.

7Third-Party Data Sharing

ar999com shares your personal data with third parties only where necessary and only in the following circumstances:

  • Payment processors: JazzCash, Easypaisa, Raast, banks and other payment service providers receive the transaction data necessary to process your deposits and withdrawals.
  • Identity verification services: Third-party KYC (Know Your Customer) providers may process your CNIC or passport details to verify your identity before large withdrawals are approved.
  • Game providers: Casino, Live Casino, Slots and Fish Games content is provided by third-party game studios. These providers may receive anonymised session identifiers to deliver their games but do not receive your full personal profile.
  • Analytics services: Aggregated, anonymised usage data may be processed by analytics tools to help ar999com understand platform performance. This data does not identify individual players.
  • Legal and law enforcement: ar999com will disclose personal data where required by applicable law, court order or to protect the platform from fraud, abuse or illegal activity.

ar999com does not sell personal data to advertisers, data brokers or any commercial third party. We do not share your data with other gaming or gambling platforms.

Third-party privacy policies: When your data is shared with payment processors such as JazzCash or Easypaisa, those transactions are also governed by the respective provider's own privacy policy. ar999com is not responsible for the data practices of third-party payment providers beyond what is necessary for processing your transactions.

8Data Retention

ar999com retains your personal data for as long as your account is active and for a reasonable period thereafter. The specific retention periods depend on the type of data:

  • Account and registration data: Retained for the duration of your account and for a period after closure to allow for dispute resolution and fraud investigation.
  • Transaction records: PKR deposit and withdrawal records are retained for an extended period to support financial auditing, dispute resolution and anti-money laundering obligations.
  • Gaming activity logs: Session and betting records are retained to support responsible gaming monitoring and to resolve any disputes about bet outcomes.
  • Support communications: Live chat and email records are retained for a reasonable period to support ongoing and future queries.
  • Identity documents: CNIC and passport copies submitted for verification are retained only for as long as necessary to complete the verification process, unless extended retention is required for legal or fraud prevention reasons.

When data is no longer needed and retention obligations have been met, ar999com will delete or anonymise it in a secure manner.

9Data Security

ar999com implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration or disclosure. Key measures include:

  • TLS encryption for all data transmitted between your device and ar999com servers
  • Encrypted storage of passwords — your actual password is never stored in plain text
  • Role-based access controls limiting internal access to personal data to authorised staff only
  • Regular security reviews and monitoring of platform systems
  • Fraud detection systems that flag unusual account activity for review
  • Secure handling and limited retention of identity verification documents

While ar999com takes data security seriously, no online platform can guarantee absolute security. You are also responsible for maintaining the security of your own account by keeping your password confidential and logging out of shared devices. If you believe your account has been compromised, contact support immediately.

10Your Rights Over Your Personal Data

As an ar999com player, you have the following rights regarding your personal information. To exercise any of these rights, contact the ar999com support team via live chat or the support email address in the footer.

Right to Access

You can request a copy of the personal data ar999com holds about you at any time. We will provide this within a reasonable timeframe.

Right to Correction

If any personal information we hold is inaccurate or out of date, you have the right to request that we correct it promptly.

Right to Deletion

You may request deletion of your personal data. We will action this where no legal or contractual obligation requires us to retain it.

Right to Object

You can object to processing based on legitimate interests, including opting out of promotional communications at any time.

Right to Portability

Where technically feasible, you may request your data in a structured, machine-readable format to transfer to another service.

Right to Restrict Processing

In certain circumstances you may ask us to restrict how we process your data while a complaint or correction request is being resolved.

11Children's Privacy

ar999com is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that an account has been registered by a person under 18, the account will be closed immediately and any personal data associated with it will be deleted in accordance with our data retention procedures.

If you are a parent or guardian and believe that a minor has registered an account on ar999com using false information, please contact our support team immediately so we can investigate and take appropriate action.

12Changes to This Privacy Policy

ar999com may update this Privacy Policy from time to time to reflect changes in the platform, services offered or applicable data protection standards. When material changes are made, registered players will be notified via email or an in-platform notification.

The updated Privacy Policy will be published on this page with a revised "Last updated" date at the top. Continued use of ar999com following any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always aware of how your data is being handled.

13How to Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or how ar999com handles your personal data, please get in touch with the support team. The fastest way to reach us is via the live chat feature available within the platform, where agents are available during Pakistan Standard Time (PKT) business hours.

You can also submit written enquiries to the official support email address shown in the footer of this page. Please include your registered username and a clear description of your query to help us respond as efficiently as possible. For data access or deletion requests, please also confirm the email address associated with your account.

ar999com takes all privacy-related queries seriously. If you feel your concern has not been addressed adequately through our support channels, you have the right to raise the matter through other appropriate channels available to you.

Join ar999com — Secure PKR Gaming for Pakistan

Now that you know exactly how ar999com handles your personal data and privacy, you can register with confidence. Create your free account in minutes, deposit in PKR via JazzCash or Easypaisa, and enjoy Live Casino, Cricket and PSL Sports Betting, Casino Slots and Fish Games — all on a platform that takes your privacy seriously. Must be 18 or older to register.